Health Net – Asserting the Wrong Answer!
I just let my contract go with Health Net, as there RSM Regional Sales Manager told me THREE times, that I couldn’t write a medi-gap plan for someone whose MAPD plan non renewed. Even though I emailed her the official proofs. She even kept this up at a sales meeting and told the other agents there the same thing.
When my client complained as I suggested to the CA Department of Insurance, HN denied responsiblity as they said they never received an application. They didn’t mention anything about telling their agent that he would be wasting his time sending it in.
Email chain available on request. I have this posted as I’m mandated to report ethical issues.
Introduction Letter
52kB 10/27/15Outline of Coverage (7/1-12/31/2015)
1.1MB 11/24/15Outline of Coverage (1/1-6/30/2016)
849kB 11/24/15Guaranteed Issue Guide
99kB 10/27/15Decision Power Healthy Discounts Brochure
1.3MB 08/22/14SilverSneakers Flyer
313kB 10/27/15SilverSneakers Flyer & Facility Listing
7.6MB 02/05/15Notice of Privacy Practices
153kB 08/22/14Enrollment Form
English 177kB 10/27/15
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Enrollment Form – Fillable
269kB 11/02/15Replacement of Coverage
79kB 08/22/14Replacement of Coverage – Fillable
60kB 11/20/13Automatic Bank Draft
69kB 10/27/15Automatic Bank Draft – Fillable
83kB 10/27/15Optional Supplemental Benefits Guide
863kB 11/02/15Optional Supplemental & Dental Enrollment Form
60kB 10/27/15Optional Supplemental Enrollment Form – Fillable
87kB 10/27/15Choosing a Medigap Policy
1.2MB 01/06/15
